Why we are Different: Insurance Broker vs Direct Seller
There are many insurance choices for consumers and an old myth is that some people perceive an insurance broker to be a middle man, however your best insurance is to use an insurance broker for the following 3 reasons:
1) We work for you, not a specific insurance company
The largest difference between an insurance broker vs insurance agent/direct seller has to do with choices and independence. JT Insurance Group is Independent. Nobody owns us and we work with over 70 different insurance companies. We work for you, our valued client and we “shop” our many companies to get the best policies and the best prices for you, ensuring coverage that fits your unique needs.
An Insurance Agent / direct writers represent only one insurance company. These are often call centres with salespeople employed by one insurance company. There is no comparison shopping for other coverages and prices as they can only offer you the one product they have. You only get one price from one company. How do you know you are getting the best price/value? Answer: You don’t. How do you know you will get good after-sale service? Answer: You don’t. JT Insurance Group will get you the best value and coverage sourced from many companies and we provide outstanding service to every customer. You wont be put on hold for 30 minutes and we always return all calls. We get to know our customers and we look after your needs.
Most importantly, when the time comes to make a claim, JT Insurance Group will be your advocate and advise you throughout the process. With a direct insurance company, you are on your own and must handle any disputes personally and have no bargaining power against a single company.
2) Insurance Premiums are most often lower with a broker than buying directly
Broker pricing is often better than direct insurance pricing. Brokers have many companies they work with to shop your policy around, and the savings using a broker can be best seen over the long term.
Our commitment to you is that we will ensure you are getting a competitive rate each year by shopping your policy around with our companies. With a direct insurer, the client is at the mercy of a single company’s rates, and is stuck in the event of an increase in premium. A direct seller also usually won’t reach out on renewal either. We reach out to every client, every year.
Just because a broker receives a commission, this does not equate to higher rates for you. A few of our partner companies such as Intact and Aviva have their own direct insurance divisions which offer very similar rates, however calling us does not require a long wait on hold. Brokers are professionally accredited in order to choose the right policy for their clients and claims are generally handled quicker.
3. It is quicker and easier to make changes to a policy through a broker
Your broker is your personal insurance professional who knows you and your situation. If there is a change to be made to your policy, your broker will make the changes for you and make suggestions if needed. When making changes with a direct insurer, you often end up calling a large call centre whose staff has little or no real insurance knowledge and cannot offer advice specific to your situation, or a direct seller whose staff turns over every 12 months. The difference in service is even more evident when your policy changes are done midterm and are less common. Essentially, a broker is trained to handle all aspects of servicing a client’s insurance policy, and call centre / direct seller employees are trained to upsell and add-on the products of the company they work for.
Your Best Insurance is with an Insurance Broker.
Contact us today and you can experience the JT Insurance Group Difference.